Trustly at online casinos in Latvia
Trustly is a payment service that allows you to transfer money directly from your online bank without registering a wallet or entering card details. At online casinos, the method is used for depositing and withdrawing winnings: you select your bank in the casino cashier, log into your internet bank and confirm the payment. Trustly is supported by major Latvian banks — Swedbank, SEB, Citadele and Luminor — but availability depends on the specific casino and your bank.
Trustly acts as an intermediary between your bank account and the casino cashier. You do not provide the casino with card details or bank login credentials — you perform authorisation and payment confirmation directly on your bank's website. After confirmation, Trustly transfers funds to the casino account, and for withdrawals — back to your bank account. The service does not require prior registration: on first use, you simply select your bank and log into your online bank in the standard way.
Casinos listed in the rating on our site are international platforms without a State Revenue Service of Latvia (VID) licence. Using such platforms involves risks: the site may be blocked at the regulator's request, the bank may decline a payment to an unlicensed gambling operator, and the VID register of self-excluded persons does not apply to offshore casinos. Read more about legal status and risks in the Licensing in Latvia section.
How to deposit via Trustly
General procedure for depositing at an online casino using Trustly:
- Log into your casino account and open the 'Cashier' or 'Deposit' section.
- Select Trustly from the list of available payment methods.
- Enter the deposit amount (if the casino has set a minimum threshold, it will be shown on screen).
- On the Trustly page, select your bank from the list provided. For players from Latvia, Swedbank, SEB, Citadele and Luminor are usually available.
- You will be redirected to your online banking login page. Enter your login details — the same ones you use for regular internet banking access.
- Confirm the payment in the bank interface. Trustly will display the recipient details and amount — check them before confirming.
- After confirmation, funds are credited to the casino account, usually within a few minutes.
The exact process depends on the casino and bank. If the method is unavailable, check whether your bank supports Trustly for payments to gaming operators, or try an alternative method from the Payment Methods section.
How to withdraw winnings to your account via Trustly
Withdrawing funds via Trustly works similarly to deposits, but is not available at all casinos. Procedure:
- Open the 'Withdrawals' section in the casino cashier.
- Select Trustly as the withdrawal method.
- Enter the amount you wish to withdraw.
- Select your bank and log into your online bank to confirm the transaction. Trustly automatically uses the bank account from which the deposit was made — withdrawing to a different account may not be possible or may require additional verification.
- After confirmation, the casino processes the withdrawal request. Timescales depend on casino policy: document verification or bonus wagering requirements may be needed.
- Funds will arrive in your bank account after the operator approves the withdrawal.
If the casino does not offer Trustly for withdrawals, check which methods are available for your region. Some platforms only allow withdrawals to the same account or card used for deposits.
Verification and identity checks
When using Trustly, the casino may request standard identity verification — a copy of your passport or ID card, proof of address and a bank account screenshot. This requirement is not connected to the payment method itself: casinos are obliged to verify players in accordance with anti-money laundering rules established by the operator's licensing jurisdiction. Trustly provides the casino with your bank account number, but does not replace the KYC (customer verification) procedure. The first withdrawal is usually not possible until verification is completed.
When logging into your online bank, you use your bank's standard authentication methods — password, SMS code, smart card or two-factor authentication app. Trustly does not receive or store your login credentials.
Pros and cons of Trustly
| Pros | Cons |
|---|---|
| No need to enter card details or register a separate wallet | Availability depends on bank and casino — not all platforms offer the method |
| Money is transferred directly from bank account to casino account | Bank may decline payment to an unlicensed operator |
| Uses standard online banking authentication, no additional passwords | Withdrawals are not available at all casinos that support Trustly for deposits |
| Supported by major Latvian banks — Swedbank, SEB, Citadele, Luminor | Withdrawal usually only possible to the same account used for deposits |
What to look out for
Before using Trustly at a casino, check a few points:
- Bank list. A list of available banks will appear on the Trustly page in the casino cashier. If your bank is not listed, the method will not work. Major Latvian banks are usually present, but the selection depends on the casino.
- Bank policy. The bank may decline a transaction to a gambling site without a Latvian licence. If the payment does not go through, contact your bank's support service or choose another payment method — for example, Skrill or Revolut.
- Limits and fees. The casino may set a minimum deposit or withdrawal amount. Commission is usually not charged by either Trustly or the casino, but check the terms in the cashier before the transaction.
- Withdrawals. Not all casinos that accept Trustly for deposits allow withdrawals by the same method. Check available withdrawal methods before making your first deposit.
- Legal status. Casinos in the rating operate without a VID licence from Latvia. Using such platforms involves risks described at the beginning of this article and in the Licensing in Latvia section.
You can compare Trustly with other payment methods in the Payment Methods section. If you prefer to use a card directly, consider Visa or MasterCard; for greater privacy, e-wallets such as MiFinity or Neteller are suitable.
Frequently asked questions
Do I need to register with Trustly to use the method?
No. Trustly does not require prior registration. You simply select the method in the casino cashier, choose your bank and log into your online bank in the standard way. Trustly acts as an intermediary between the bank and the casino, but there is no need to create a separate account.
Can I withdraw money to a different bank account?
Casinos usually only allow withdrawals to the account from which the deposit was made. This is connected to security requirements and anti-money laundering measures. If you need to withdraw funds to a different account, contact the casino support service — additional verification may be required.
Why did the bank decline the payment via Trustly?
The bank may refuse the transaction if the payment recipient is a gambling operator without a Latvian licence. Swedbank, SEB, Citadele and Luminor apply different policies regarding such transactions. If the payment did not go through, try an alternative payment method — an e-wallet, prepaid voucher or cryptocurrency.
How long do deposits and withdrawals take?
Deposits are usually instant: funds are credited to the casino account within a few minutes of confirming the payment at the bank. Withdrawals depend on casino policy — the operator may review the withdrawal request from several hours to several days. After approval, funds arrive in the bank account within the timescale set by the casino.
Gambling can be addictive. Play responsibly and only with money you are prepared to lose. Access to gambling is permitted to persons over 18 years of age.